Lost Items

You can use the Found Hero API to create, update, list, and remove lost items.

Packaging Boxes

Found Hero currently supports the following packaging boxes. You should pass the value of the selected box while creating the lost item.

We are working on adding support for custom packaging boxes. It will allow users to input the width, height, and depth of the package box.

Create an item

POST https://api.joinfoundhero.com/v1/locations/:lid/items

This endpoint allows you to create a new lost item. Found Hero will automatically notify the owner when the guest details are provided.

Path Parameters

Request Body

200 The lost item is created successfully.

{
    "status": true,
    "message": "Lost item created successfully",
    "data": {
        "owner": {
            "firstName": "Amina",
            "lastName": "Mankid",
            "email": "[e-mail]",
            "phone": "[phone]"
        },
        "shipping": {
            "weightUnit": "kg",
            "isDocument": false,
            "trackingNumbers": [],
            "totalPrice": 0,
            "taxes": 0,
            "fees": 0,
            "insurance": 0,
            "weight": 3.5,
            "boxType": "moving"
        },
        "ownShipment": false,
        "labelGenerated": false,
        "archived": false,
        "language": "en",
        "_id": "5f29dbaf81e97ab3a73e2c69",
        "location": "5f29a6a2af7c9568fe1437f7",
        "identifier": "etxOKQlM5sAx",
        "description": "Macbook Pro",
        "discoveryPlace": "Room #452",
        "discoveryDate": "2020-07-22T00:00:00.000Z",
        "lastEmailSent": "2020-08-04T22:05:35.361Z",
        "notes": "The item seems to be damaged.",
        "brand": "Apple",
        "model": "X Series",
        "color": "Silver",
        "status": "PENDING",
        "activity": [
            {
                "_id": "5f29dbaf81e97ab3a73e2c6a",
                "type": "EMAIL_SENT",
                "title": "An email was sent at [e-mail] to inform the owner about their lost item.",
                "createdAt": "2020-08-04T22:05:35.808Z",
                "updatedAt": "2020-08-04T22:05:35.808Z"
            }
        ],
        "storagePlace": "Reception",
        "createdAt": "2020-08-04T22:05:35.381Z",
        "updatedAt": "2020-08-04T22:05:35.810Z"
    }
}

400 The request can not be completed due to data validation errors.

{
    "status": false,
    "message": "Item description is required"
}

404 The location doesn't exist.

{
    "status": false,
    "message": "Location not found"
}

Retrieve an item

GET https://api.joinfoundhero.com/v1/locations/:lid/items/:id

This endpoint allows you to retrieve the details of a lost item that has previously been created. Just pass the unique location and item IDs, and Found Hero will return the corresponding lost item information.

Path Parameters

200 The lost item is retrieved successfully.

{
    "status": true,
    "data": {
        "owner": {
            "firstName": "Amina",
            "lastName": "Mankid",
            "email": "[e-mail]",
            "phone": "[phone]"
        },
        "shipping": {
            "weightUnit": "kg",
            "isDocument": false,
            "trackingNumbers": [],
            "totalPrice": 0,
            "taxes": 0,
            "fees": 0,
            "insurance": 0,
            "weight": 3.5,
            "boxType": "moving"
        },
        "ownShipment": false,
        "labelGenerated": false,
        "archived": false,
        "language": "en",
        "_id": "5f29dbaf81e97ab3a73e2c69",
        "location": {
            "contact": {
                "name": "David Backem",
                "email": "[e-mail]",
                "email2": null,
                "phone": "[phone]"
            },
            "pickupTime": {
                "from": "08:00",
                "to": "14:00"
            },
            "storageDuration": 30,
            "active": true,
            "_id": "5f29a6a2af7c9568fe1437f7",
            "user": "5f1c11c77431601b2fff7459",
            "name": "Four Seasons Hotel Chicago",
            "permalink": "four-seasons-hotel-chicago-TIqfTF",
            "identifier": "8LiwV5xppI3s",
            "website": "https://www.fourseasons.com/chicago/",
            "type": "hotel",
            "storagePlace": "House Keeping",
            "address1": "120 E. Delaware Place",
            "city": "Chicago",
            "state": "IL",
            "zipCode": "60611",
            "country": "US",
            "createdAt": "2020-08-04T18:19:14.471Z",
            "updatedAt": "2020-08-04T20:47:28.688Z",
            "__v": 0,
            "address2": null,
            "description": "#1 hotel in Chicago",
            "latitude": null,
            "longitude": null,
            "logoUrl": "https://cdn.joinfoundhero.com/l/38acd909-e623-48e2-8c89-b01f5759afbd.png"
        },
        "identifier": "etxOKQlM5sAx",
        "description": "Macbook Pro",
        "discoveryPlace": "Room #452",
        "discoveryDate": "2020-07-22T00:00:00.000Z",
        "lastEmailSent": "2020-08-04T22:05:35.361Z",
        "notes": "The item seems to be damaged.",
        "brand": "Apple",
        "model": "X Series",
        "color": "Silver",
        "status": "PENDING",
        "activity": [
            {
                "_id": "5f29dbaf81e97ab3a73e2c6a",
                "type": "EMAIL_SENT",
                "title": "An email was sent at [e-mail] to inform the owner about their lost item.",
                "createdAt": "2020-08-04T22:05:35.808Z",
                "updatedAt": "2020-08-04T22:05:35.808Z"
            }
        ],
        "storagePlace": "Reception",
        "createdAt": "2020-08-04T22:05:35.381Z",
        "updatedAt": "2020-08-04T22:05:35.810Z"
    }
}

404 The lost item or the location doesn't exist.

{
    "status": false,
    "message": "Item not found"
}

Update an item

PUT https://api.joinfoundhero.com/v1/locations/:lid/items/:id

This endpoint allows you to update the lost item information.

Path Parameters

Request Body

200 The lost item is updated successfully.

{
    "status": true,
    "message": "Lost item is updated",
    "data": {
        "owner": {
            "firstName": "Amina",
            "lastName": "Mankid",
            "email": "[e-mail]",
            "phone": "[phone]"
        },
        "shipping": {
            "weightUnit": "kg",
            "isDocument": false,
            "trackingNumbers": [],
            "totalPrice": 0,
            "taxes": 0,
            "fees": 0,
            "insurance": 0,
            "weight": 3.5,
            "boxType": "flat"
        },
        "ownShipment": false,
        "labelGenerated": false,
        "archived": false,
        "language": "en",
        "_id": "5f29dbaf81e97ab3a73e2c69",
        "location": {
            "contact": {
                "name": "David Backem",
                "email": "[e-mail]",
                "email2": null,
                "phone": "[phone]"
            },
            "pickupTime": {
                "from": "08:00",
                "to": "14:00"
            },
            "storageDuration": 30,
            "active": true,
            "_id": "5f29a6a2af7c9568fe1437f7",
            "user": "5f1c11c77431601b2fff7459",
            "name": "Four Seasons Hotel Chicago",
            "permalink": "four-seasons-hotel-chicago-TIqfTF",
            "identifier": "8LiwV5xppI3s",
            "website": "https://www.fourseasons.com/chicago/",
            "type": "hotel",
            "storagePlace": "House Keeping",
            "address1": "120 E. Delaware Place",
            "city": "Chicago",
            "state": "IL",
            "zipCode": "60611",
            "country": "US",
            "createdAt": "2020-08-04T18:19:14.471Z",
            "updatedAt": "2020-08-04T20:47:28.688Z",
            "__v": 0,
            "address2": null,
            "description": "#1 hotel in Chicago",
            "latitude": null,
            "longitude": null,
            "logoUrl": "https://cdn.joinfoundhero.com/l/38acd909-e623-48e2-8c89-b01f5759afbd.png"
        },
        "identifier": "etxOKQlM5sAx",
        "description": "Macbook Pro 2020",
        "discoveryPlace": "Room #452",
        "discoveryDate": "2020-08-02T00:00:00.000Z",
        "lastEmailSent": "2020-08-04T22:05:35.361Z",
        "notes": "The item seems to be damaged.",
        "brand": "Apple",
        "model": "X Series",
        "color": "Silver",
        "status": "PENDING",
        "activity": [
            {
                "_id": "5f29dbaf81e97ab3a73e2c6a",
                "type": "EMAIL_SENT",
                "title": "An email was sent at [e-mail] to inform the owner about their lost item.",
                "createdAt": "2020-08-04T22:05:35.808Z",
                "updatedAt": "2020-08-04T22:05:35.808Z"
            }
        ],
        "storagePlace": "Reception",
        "createdAt": "2020-08-04T22:05:35.381Z",
        "updatedAt": "2020-08-04T23:23:29.390Z",
        "__v": 1
    }
}

400 The request can not be completed due to data validation errors.

{
    "status": false,
    "message": "Item description is required"
}

404 The lost item or the location doesn't exist.

{
    "status": false,
    "message": "Item not found"
}

Retrieve all items by location

GET https://api.joinfoundhero.com/v1/locations/:lid/items

Retrieve all lost items associated with a specific location. By default, this method returns a set of 10 most recent lost items. You can also supply an optional query parameter called term to search lost items by their descriptions and guest information. This method also supports pagination. You can use limit and page query parameters to control pagination.

Path Parameters

Query Parameters

200 The operation is completed successfully.

{
    "status": true,
    "data": {
        "items": [
            {
                "owner": {
                    "firstName": "Amina",
                    "lastName": "Mankid",
                    "email": "[e-mail]",
                    "phone": "[phone]"
                },
                "shipping": {
                    "weightUnit": "kg",
                    "isDocument": false,
                    "trackingNumbers": [],
                    "totalPrice": 0,
                    "taxes": 0,
                    "fees": 0,
                    "insurance": 0,
                    "weight": 3.5,
                    "boxType": "flat"
                },
                "ownShipment": false,
                "labelGenerated": false,
                "archived": false,
                "language": "en",
                "_id": "5f29dbaf81e97ab3a73e2c69",
                "location": "5f29a6a2af7c9568fe1437f7",
                "identifier": "etxOKQlM5sAx",
                "description": "Macbook Pro 2020",
                "discoveryPlace": "Room #452",
                "discoveryDate": "2020-08-02T00:00:00.000Z",
                "lastEmailSent": "2020-08-04T22:05:35.361Z",
                "notes": "The item seems to be damaged.",
                "brand": "Apple",
                "model": "X Series",
                "color": "Silver",
                "status": "PENDING",
                "activity": [
                    {
                        "_id": "5f29dbaf81e97ab3a73e2c6a",
                        "type": "EMAIL_SENT",
                        "title": "An email was sent at [e-mail] to inform the owner about their lost item.",
                        "createdAt": "2020-08-04T22:05:35.808Z",
                        "updatedAt": "2020-08-04T22:05:35.808Z"
                    }
                ],
                "storagePlace": "Reception",
                "createdAt": "2020-08-04T22:05:35.381Z",
                "updatedAt": "2020-08-04T23:23:29.390Z"
            }
        ],
        "page": 1,
        "limit": 10,
        "count": 1,
        "totalPages": 1,
        "hasMore": false
    }
}

404 The location doesn't exist.

{
    "status": false,
    "message": "Location not found"
}

Delete an item

DELETE https://api.joinfoundhero.com/v1/locations/:lid/items/:id

This endpoint allows you to permanently delete a lost item. It cannot be undone.

Path Parameters

200 The item is deleted successfully.

{
    "status": true,
    "message": "Item deleted successfully"
}

404 The lost item or the location doesn't exist.

{
    "status": false,
    "message": "Item not found"
}

Upload an image

POST https://api.joinfoundhero.com/v1/locations/:lid/items/:id/upload-image

This endpoint allows you to upload an image for the lost item. For this particular request, you must set the request Content-Type header to multipart/form-data.

Path Parameters

Request Body

200 The image is uploaded successfully.

{
    "status": true,
    "message": "Image is uploaded successfully",
    "data": "https://cdn.joinfoundhero.com/i/b4ea1133-af0c-4559-300a-120fe08f421b.png"
}

400 There was no file uploaded or the file size exceeds 10MB.

{
    "status": false,
    "message": "File size must not exceed 10MB"
}

Update Item Status

PUT https://api.joinfoundhero.com/v1/locations/:lid/items/:id/update-status

This endpoint allows you to update item status. The different item status are : case 'PENDING' : return 'Waiting for response' case 'INFO COMPLETED : 'Recipient details filled' case 'FEE PAID' : return 'Shipping fee paid' case 'SHIPPED' : return 'In route' case 'DELIVERED' : return 'Safely Delivered' case 'DISCARD' : return 'Left behind' case 'PICKUP' : return 'Pick up by guest' case 'DONATE' : return 'Donate to chartiy'

Path Parameters

Request Body

200

{
    "status": true,
    "message": "Lost item status is updated",
    "data": {
        "owner": {
            "firstName": "test",
            "lastName": "test",
            "email": "[e-mail]",
            "phone": "3333333333"
        },
        "shipping": {
            "weightUnit": "lb",
            "isDocument": false,
            "trackingNumbers": [],
            "totalPrice": 0,
            "taxes": 0,
            "fees": 0,
            "insurance": 0,
            "weight": 1,
            "boxType": "flat"
        },
        "ownShipment": false,
        "labelGenerated": false,
        "archived": false,
        "language": "en",
        "_id": "60ed6e0ecb90adfe2658a431",
        "location": "5ff8a9d374334bcad6a44140",
        "request": "60e99edfcb90adfe2658a42d",
        "identifier": "sgH7zHmBwTPP",
        "description": "test",
        "discoveryPlace": "test",
        "discoveryDate": "2021-07-06T00:00:00.000Z",
        "status": "PENDING",
        "activity": [
            {
                "_id": "60ed6e0ecb90adfe2658a432",
                "type": "EMAIL_SENT",
                "title": "An email was sent at [e-mail] to inform the owner about their lost item.",
                "createdAt": "2021-07-13T10:42:22.293Z",
                "updatedAt": "2021-07-13T10:42:22.293Z"
            },
            {
                "_id": "60f81fe6fffb56842a569a7c",
                "type": "STATUS_CHANGED",
                "title": "Item status was changed to PENDING.",
                "createdAt": "2021-07-21T13:23:50.663Z",
                "updatedAt": "2021-07-21T13:23:50.663Z"
            }
        ],
        "createdAt": "2021-07-13T10:42:22.273Z",
        "updatedAt": "2021-07-21T13:23:50.664Z",
        "__v": 2,
        "lastEmailSent": "2021-07-13T10:42:22.288Z"
    }
}